Help & support

Medtronic Diabetes is a dedicated partner in your pursuit of better health and is committed to providing tools and services to help make managing your diabetes even easier.

Ongoing support services – for your peace of mind

  • 24-Hour Customer Support  – provided 24 hours a day, 365 days a year by our trained Technical and Education Specialists based in your country.
    Please check the contact details of your local Medtronic Diabetes Representative.
    If your country is not listed, pls contact Medtronic Mediterranean based in Beirut, Lebanon:
    Tel:     +961 1 370670 ext 297
    Email:     diabetes.me@medtronic.com
  • Online Frequently Asked Questions – Find answers to many of the most common questions about our products and therapy.
  • Customer services –  If you would like to place an order, please contact your local Medtronic Diabetes Representative or contact us

Educational programs – for better health

  • Pump School Online – Provides convenient, virtual, hands-on insulin pump education at your fingertips any time of the day
  • Pump Expeditions – Makes learning about the real benefits of insulin pump therapy fun for both parents and children/teens
  • Educational materials – a variety of written materials to help you better understand the benefits of insulin pump therapy and continuous glucose monitoring
  • Highly trained and knowledgeable Medtronic Diabetes representatives – to assist you with product related queries
If you are a Health Care Professional and are interested in Medtronic Diabetes education programmes, please contact us.

Therapy tools

Medtronic Diabetes Representative Offices in the Middle East and North Africa

 

Middle East & North Africa Headquarters Medtronic Mediterranean SAL
Address St. Charles City Center; Omar Daouk Street; Beirut 2020-0908 - Lebanon
Contact Ms. Rana Hamadeh - Marketing Specialist
Tel 00 961-1-370670 ext: 297
Fax 00 961-1-367920
E-Mail diabetes.me@medtronic.com
Bahrain Universal Medical Equipments
Address Flat # 16, Bldg 261 - Block # 319, Road # 1908 - P.O. Box 21710 - Manama - Bahrain
Tel 00 973 17310118 - Customer Hotline: 00 973 36123999
Fax 00 973 17310117
E-Mail universal@doctor.com 
Cyprus Gigantus Ltd
Address PO Box 16011; 2085 Nicosia - Cyprus
Tel 00 357 22318947
Fax 00 357 22 314949
Contact Mr. Stelios Kareclas: 00 357 99497217 / Ms. Elena Panayi: 00 357 99583748
E-Mail stelios.kareclas@gigantus.com.cy / elena.panayi@gigantus.com.cy 
Jordan SADCO
Address P.O.BOX. 851487 Amman 11185 Jordan
Tel 00 962 6 5520033
Fax 00 962 6 5521676
Contact Mr. Mohammed Awad: 00 962 79 5519010 / Ms. Dina Ammari: 00 962 79 7003239
E-Mail Mohammed.awad@sadco-jo.com / Dina.Ammari@sadco-jo.com
Kingdom of Saudi Arabia  – Dammam Salehiya Trading Establishment
Address P.O. Box 399 Dammam 31411
Contact Mr. Nasser Ibraheem Hasan: 00 966 551 510 945
Tel 00 966 38285612  ext. 150
Fax 00 966 3 8260017
E-Mail nih@salehiya.com
Kingdom of Saudi Arabia  – Jeddah Salehiya Trading Establishment
Address Po box: 3869; Jeddah 21481-KSA
Contact Mr. Ahmad M. Hamad: 00 966 503 600 389 / 00 966 558 880 869
Tel 00 966 2 6700999 Ext. 135
Fax 00 966 2 6723718
E-Mail ahmadhmd@salehiya.com
Kingdom of Saudi Arabia – Riyadh Salehiya Trading Establishment
Address Abdullah Suliman AI Hamdan St.; P.O. Box 991, Riyadh 11421
Fax 00966.1.4634362
Contact Mr. Mousa Othman: 00 966 506 425 301 / Mr. Adham Al-Zou'bi: 00 966 508 830 047 / Mr. Bashar Qasrawi
Tel 00 966.1.4646955 ext: 220 /  00 966.1.4646955 ext: 221 / 00 966.1.4646955 ext: 177
E-Mail mousa@salehiya.com / adham@salehiya.com / bashar@salehiya.com
Kuwait Tareq Co.
Address Area 1, Block # 103, 3rd Floor; Ardiya, P.O. Box 20506 13066; Safat, Kuwait
Tel 00 965 2 4310615 
Fax 00 965 2 244 4479
Contact Ms. Nadine Issa: 00 965 6  622 5109 / Ms. Abeer Samad: 00 965 605 8334
E-Mail nadine@tareqco.com / abeer@tareqco.com
Lebanon Benta Trading
Address Benta Trading Bldg, ; Fouad Chehab Avenue, Sin EI Fil
Tel 00 961 1 511211
Fax 00 961 1 513313
Contact Ms. Eliane Youssef: 00 961 3 476311
E-Mail biomedical@benta.com.lb
Libya AlMithaliya Medical Co.
Address Khalid Ibn AL Walid ST. - Near Kaser Libya Hotel - Dahra - Tripoli - Libya
Contact Ms. Sahar Naas / Mr. Suad Alfhri
Tel 00 218 21 444 1972 - 00 218 333 5169
Fax 00 218 21 333 2263
E-Mail sahar.naas@almithaliya.com.ly  / info@almithaliya.com.ly
Malta Technoline
Address 51 Edgar Bernard street, MT GZR 06 Gazira
Tel 00 356 21 344345
Fax 00 356 21 343952
Contact Mr. Ivan Vassello
E-Mail ivassallo@technoline-mt.com
Morocco Maroc Systèmes Santé
Address 21 , Bd. Dr. Lahcen El  ARJOUNE  -  Casablanca 20100 - Morocco 
Tel 00 212 5 22.86.35.28  /  22.86.35.30
Fax 00 212 5 22.86.35.26     
Contact Dr. Ali Lahlou: 00 212 6 61 04 89 85 
E-Mail ali.lahlou@menara.ma
Oman Muscat Pharmacy
Address Street No. 44, Building No. 51, Block No.144
  Near ROP Garage, AI Wadi AI Kabir, Muscat -113
Tel 00 968 2481 4501
Fax 00 9682481 5201 / 5202
Contact Mr. Rajender Kumar: 00 968 993 83187 / Mr. Mohammed Safiullah: 00 968 992 69637
E-Mail mrajender@mpmct.com / msafi@mpmct.com
Qatar Ali Bin Ali Est.
Address Al Jelaiat St. #37, (P.O. Box 75) Behind Hamad Medical Corporation, Doha, State of Qatar
Tel 00 974 486 8441
Fax 00 974 488 2585 
Contact Ms. Corinne Howell: 00 974 586 4776
E-Mail corinne.med@alibinali.com 
Syria Massoud Group
Address Baghdad Str. - Damascus - Zip Code 8473 - Syria P.O. Box: 8473
Tel 00 963 11 445 1345/6
Fax 00 963 11 4453139
Contact Mr. Moustafa Al Shaarani: 00 963 944 39 30 91
E-Mail massoud.pharma@gmail.com
Tunisia Toucomex
Address 19, Avenue de la Liberté - 1002 Tunis – Belvédère - Tunisie 
Contact Mr. Mohamed ali Mahsni: 00 216 983 300 65 / Mr. Zine Mahsni: 00 216 203 543 10
Tel 00 216 71 830 762
Fax 00 216 71 830 035
E-Mail mohamedali.toucomex@planet.tn / zine.toucomex@planet.tn
Turkey Metis Medical Products Co.
Address Akdeniz Mahallesi 1343 Sokak No: 10 , 35400 Pasaport – Konak – Izmir - Turkey 
Tel Izmir: 00 90 232 483 61 00; Ankara: 00 90 312 432 32 63; Istanbul: 00 90 212 631 72 67
Local Customer Hotline: 800 4151155
Contact Ms. Mine Solmazlar: 00 90 555 407 20 35
E-Mail mine.solmazlar@metismedikal.com.tr
Turkey Medtronic Medikal Teknoloji Ticaret Ltd.Sirketi
Address Degirmenyolu Cd; Cetinkaya Sk. No:20 K:1; Icerenkoy; Turkey
Fax 00 902164694336
Contact Ms. Elif Asar
Tel 00 90216 4694330 ext:112
E-Mail elif.asar@medtronic.com
United Arab Emirates - Abu Dhabi Modern Pharmaceutical Company (MPC)
Address Airport Road - AkI Building, Abu Dhabi - UAE
Tel 00 97124435500 - Local Customer Hotline: 800 PUMP
Contact Mr. Haytham El Sayed: 00 971 50 1496164
E-Mail haytham@modernpharma.ae
United Arab Emirates - Al Ain Modern Pharmaceutical Company (MPC)
Address City Center, Al Ain  - Near Lulu haypermarket
Tel 00 971 375 15761 - Local Customer Hotline: 800 PUMP
Contact Ms. Rana Ismail: 00 971 50 6506785 
E-Mail rana.karkaba@yahoo.com 
United Arab Emirates - Dubai Modern Pharmaceutical Company (MPC)
Address PO Box 1586, Dubai - UAE
Tel 00 9714 282 4144 - Local Customer Hotline: 800 PUMP
Fax 009714 282 5011
Contact Ms. Nibal Sabban: 00 971 50 7689234
E-Mail nibal@modernpharma.ae

 

 Medtronic contact for other countries: international locations.