- Product information
- Insulin pump therapy
- Healthcare Professionals
Help & Support
- About us
- Contact us
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Help & support
Medtronic Diabetes is a dedicated partner in your pursuit of better health and is committed to providing tools and services to help make managing your diabetes even easier.Ongoing support services – for your peace of mind
- 24-Hour Customer Support – provided 24 hours a day, 365 days a year by our trained Technical and Education Specialists based in your country.
Please check the contact details of your local Medtronic Diabetes Representative.
If your country is not listed, pls contact Medtronic Mediterranean based in Beirut, Lebanon:
Tel: +961 1 370670 ext 297
Email: diabetes.me@medtronic.com - Online Frequently Asked Questions – Find answers to many of the most common questions about our products and therapy.
- Customer services – If you would like to place an order, please contact your local Medtronic Diabetes Representative or contact us
Educational programs – for better health
- Pump School Online – Provides convenient, virtual, hands-on insulin pump education at your fingertips any time of the day
- Pump Expeditions – Makes learning about the real benefits of insulin pump therapy fun for both parents and children/teens
- Educational materials – a variety of written materials to help you better understand the benefits of insulin pump therapy and continuous glucose monitoring
- Highly trained and knowledgeable Medtronic Diabetes representatives – to assist you with product related queries
Therapy tools
- Medtronic CareLink® Therapy Management System – An online system that helps make it easier for you to view your individual treatment effectiveness.
Medtronic Diabetes Representative Offices in the Middle East and North Africa
| Middle East & North Africa Headquarters | Medtronic Mediterranean SAL |
| Address | St. Charles City Center; Omar Daouk Street; Beirut 2020-0908 - Lebanon |
| Contact | Ms. Rana Hamadeh - Marketing Specialist |
| Tel | 00 961-1-370670 ext: 297 |
| Fax | 00 961-1-367920 |
| diabetes.me@medtronic.com | |
| Bahrain | Universal Medical Equipments |
| Address | Flat # 16, Bldg 261 - Block # 319, Road # 1908 - P.O. Box 21710 - Manama - Bahrain |
| Tel | 00 973 17310118 - Customer Hotline: 00 973 36123999 |
| Fax | 00 973 17310117 |
| universal@doctor.com | |
| Cyprus | Gigantus Ltd |
| Address | PO Box 16011; 2085 Nicosia - Cyprus |
| Tel | 00 357 22318947 |
| Fax | 00 357 22 314949 |
| Contact | Mr. Stelios Kareclas: 00 357 99497217 / Ms. Elena Panayi: 00 357 99583748 |
| stelios.kareclas@gigantus.com.cy / elena.panayi@gigantus.com.cy | |
| Jordan | SADCO |
| Address | P.O.BOX. 851487 Amman 11185 Jordan |
| Tel | 00 962 6 5520033 |
| Fax | 00 962 6 5521676 |
| Contact | Mr. Mohammed Awad: 00 962 79 5519010 / Ms. Dina Ammari: 00 962 79 7003239 |
| Mohammed.awad@sadco-jo.com / Dina.Ammari@sadco-jo.com | |
| Kingdom of Saudi Arabia – Dammam | Salehiya Trading Establishment |
| Address | P.O. Box 399 Dammam 31411 |
| Contact | Mr. Nasser Ibraheem Hasan: 00 966 551 510 945 |
| Tel | 00 966 38285612 ext. 150 |
| Fax | 00 966 3 8260017 |
| nih@salehiya.com | |
| Kingdom of Saudi Arabia – Jeddah | Salehiya Trading Establishment |
| Address | Po box: 3869; Jeddah 21481-KSA |
| Contact | Mr. Ahmad M. Hamad: 00 966 503 600 389 / 00 966 558 880 869 |
| Tel | 00 966 2 6700999 Ext. 135 |
| Fax | 00 966 2 6723718 |
| ahmadhmd@salehiya.com | |
| Kingdom of Saudi Arabia – Riyadh | Salehiya Trading Establishment |
| Address | Abdullah Suliman AI Hamdan St.; P.O. Box 991, Riyadh 11421 |
| Fax | 00966.1.4634362 |
| Contact | Mr. Mousa Othman: 00 966 506 425 301 / Mr. Adham Al-Zou'bi: 00 966 508 830 047 / Mr. Bashar Qasrawi |
| Tel | 00 966.1.4646955 ext: 220 / 00 966.1.4646955 ext: 221 / 00 966.1.4646955 ext: 177 |
| mousa@salehiya.com / adham@salehiya.com / bashar@salehiya.com | |
| Kuwait | Tareq Co. |
| Address | Area 1, Block # 103, 3rd Floor; Ardiya, P.O. Box 20506 13066; Safat, Kuwait |
| Tel | 00 965 2 4310615 |
| Fax | 00 965 2 244 4479 |
| Contact | Ms. Nadine Issa: 00 965 6 622 5109 / Ms. Abeer Samad: 00 965 605 8334 |
| nadine@tareqco.com / abeer@tareqco.com | |
| Lebanon | Benta Trading |
| Address | Benta Trading Bldg, ; Fouad Chehab Avenue, Sin EI Fil |
| Tel | 00 961 1 511211 |
| Fax | 00 961 1 513313 |
| Contact | Ms. Eliane Youssef: 00 961 3 476311 |
| biomedical@benta.com.lb | |
| Libya | AlMithaliya Medical Co. |
| Address | Khalid Ibn AL Walid ST. - Near Kaser Libya Hotel - Dahra - Tripoli - Libya |
| Contact | Ms. Sahar Naas / Mr. Suad Alfhri |
| Tel | 00 218 21 444 1972 - 00 218 333 5169 |
| Fax | 00 218 21 333 2263 |
| sahar.naas@almithaliya.com.ly / info@almithaliya.com.ly | |
| Malta | Technoline |
| Address | 51 Edgar Bernard street, MT GZR 06 Gazira |
| Tel | 00 356 21 344345 |
| Fax | 00 356 21 343952 |
| Contact | Mr. Ivan Vassello |
| ivassallo@technoline-mt.com | |
| Morocco | Maroc Systèmes Santé |
| Address | 21 , Bd. Dr. Lahcen El ARJOUNE - Casablanca 20100 - Morocco |
| Tel | 00 212 5 22.86.35.28 / 22.86.35.30 |
| Fax | 00 212 5 22.86.35.26 |
| Contact | Dr. Ali Lahlou: 00 212 6 61 04 89 85 |
| ali.lahlou@menara.ma | |
| Oman | Muscat Pharmacy |
| Address | Street No. 44, Building No. 51, Block No.144 |
| Near ROP Garage, AI Wadi AI Kabir, Muscat -113 | |
| Tel | 00 968 2481 4501 |
| Fax | 00 9682481 5201 / 5202 |
| Contact | Mr. Rajender Kumar: 00 968 993 83187 / Mr. Mohammed Safiullah: 00 968 992 69637 |
| mrajender@mpmct.com / msafi@mpmct.com | |
| Qatar | Ali Bin Ali Est. |
| Address | Al Jelaiat St. #37, (P.O. Box 75) Behind Hamad Medical Corporation, Doha, State of Qatar |
| Tel | 00 974 486 8441 |
| Fax | 00 974 488 2585 |
| Contact | Ms. Corinne Howell: 00 974 586 4776 |
| corinne.med@alibinali.com | |
| Syria | Massoud Group |
| Address | Baghdad Str. - Damascus - Zip Code 8473 - Syria P.O. Box: 8473 |
| Tel | 00 963 11 445 1345/6 |
| Fax | 00 963 11 4453139 |
| Contact | Mr. Moustafa Al Shaarani: 00 963 944 39 30 91 |
| massoud.pharma@gmail.com | |
| Tunisia | Toucomex |
| Address | 19, Avenue de la Liberté - 1002 Tunis – Belvédère - Tunisie |
| Contact | Mr. Mohamed ali Mahsni: 00 216 983 300 65 / Mr. Zine Mahsni: 00 216 203 543 10 |
| Tel | 00 216 71 830 762 |
| Fax | 00 216 71 830 035 |
| mohamedali.toucomex@planet.tn / zine.toucomex@planet.tn | |
| Turkey | Metis Medical Products Co. |
| Address | Akdeniz Mahallesi 1343 Sokak No: 10 , 35400 Pasaport – Konak – Izmir - Turkey |
| Tel | Izmir: 00 90 232 483 61 00; Ankara: 00 90 312 432 32 63; Istanbul: 00 90 212 631 72 67 |
| Local Customer Hotline: | 800 4151155 |
| Contact | Ms. Mine Solmazlar: 00 90 555 407 20 35 |
| mine.solmazlar@metismedikal.com.tr | |
| Turkey | Medtronic Medikal Teknoloji Ticaret Ltd.Sirketi |
| Address | Degirmenyolu Cd; Cetinkaya Sk. No:20 K:1; Icerenkoy; Turkey |
| Fax | 00 902164694336 |
| Contact | Ms. Elif Asar |
| Tel | 00 90216 4694330 ext:112 |
| elif.asar@medtronic.com | |
| United Arab Emirates - Abu Dhabi | Modern Pharmaceutical Company (MPC) |
| Address | Airport Road - AkI Building, Abu Dhabi - UAE |
| Tel | 00 97124435500 - Local Customer Hotline: 800 PUMP |
| Contact | Mr. Haytham El Sayed: 00 971 50 1496164 |
| haytham@modernpharma.ae | |
| United Arab Emirates - Al Ain | Modern Pharmaceutical Company (MPC) |
| Address | City Center, Al Ain - Near Lulu haypermarket |
| Tel | 00 971 375 15761 - Local Customer Hotline: 800 PUMP |
| Contact | Ms. Rana Ismail: 00 971 50 6506785 |
| rana.karkaba@yahoo.com | |
| United Arab Emirates - Dubai | Modern Pharmaceutical Company (MPC) |
| Address | PO Box 1586, Dubai - UAE |
| Tel | 00 9714 282 4144 - Local Customer Hotline: 800 PUMP |
| Fax | 009714 282 5011 |
| Contact | Ms. Nibal Sabban: 00 971 50 7689234 |
| nibal@modernpharma.ae |